On Arrival

• Please arrive 5 - 10 minutes prior to your booked appointment time

• You are required to fill in a Health Form at the reception. The information will be used by the practitioner to tailor your massage based on your specific needs (example: any pain you are experiencing)

  • If you don’t have any specific problem and only require a full body massage, that’s ok too!

• You will be issued a clean set of clothes to change into for your massage

Late Arrival

If you arrive late, we reserve the right to curtail your appointment time. We reserve the right to charge at the full rate of your booking to respect our practitioner’s time and to respect our next clients’ appointments.

Cancellation

If you need to cancel your appointment, please cancel no later than one hour before your scheduled appointment.